Experience a superior shopping experience with Pelle Pelles where fashion meets exceptional customer service.
At our online store, your fashion aspirations will come true. Pelle Pelles provides you with the highest standards of customer satisfaction from the moment you land on our website. Our services and products combine to create the shopping experience you have yet to encounter. Our policies are specifically designed to enable seamless services for all customers.
Shipping Process And Time:
We provide FREE shipping. So, you don’t have to pay any shipping charges. Our processing time is 7 – 10 business days (Monday to Friday). Once your order will be shipped, it will be delivered to your doorstep within 2 to 4 business days (Monday to Friday).
Shipping Method:
Orders are usually shipped within 7-10 days. (Monday – Friday) using UPS, FedEx, and DHL.
Handling time: 1-3 days (MONDAY – FRIDAY)
Transit time: 4-7 days (MONDAY – FRIDAY)
Delivery Process And Time:
All orders placed at Pelle Pelles will be delivered within 5 to 10 working days right after your payment has been cleared.
Note: Orders placed before 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the same day. Orders placed after 11:00PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the next business day.
Shipping Addresses (Not Applicable)
We do not ship to PO Box, APO/FP Addresses. We want our customer products to be delivered safely, therefore, we require a complete residential/shipping address.
If you wanted to spice up your wardrobe with the latest trends, Pelle Pelle is the place to shop from. Your purchased items are guaranteed to reach you safely and on time.
Received Notifications By Pelle Pelles:
Once you place the order on Pelle Pelles you will receive a notice about your order confirmation and a complete copy of an invoice for the requested item. In the case of not receiving a notice, it means that your registration failed due to some technical issue/problem. The product will not be shipped or in the process, until the confirmation receipt is sent to you.
Shipping Access:
We collaborate with the most trusted services including USPS, DHL, and FedEx. We even facilitate our valued customers by sending an email about their tracking and shipping detail as the product is dispatched from here. If in case you are not able to collect your package detail because of any unavailability, you may assign your neighbor for receiving a consignment on your behalf or leave of absence note at the exit to point toward their door. So that they can sign and receive the product for you.
Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at [email protected]
The Following Guidelines Will Help You Understand Our Entire Procedure For Shipment.
- Make sure to place your order at the earliest possible opportunity for quicker delivery to your doorstep.
- Once the order is placed and payment processed, it takes approximately 7-10 business days for the shipment of predesigned items.
- Custom-designed items, on the other hand, may take 16 days or more. Designers at Pelle Pelles put in their best efforts to tailor them according to your wishes. Therefore, custom-made pieces require a longer shipment span.
- We request patience from our customers during the delivery phase as our service providers are operating diligently to ship each order.
- Make sure your shipping details are accurate so that your orders can reach you without hassle. We advise you to go through our shipping and delivery policies before making any purchases. This will ensure that you receive an incredible shopping experience and the best quality services.
For any further information related to the shipment concerns, feel free to contact us at [email protected]
Customer Support 24/7
Email Address: [email protected]
Phone Number: ‎+1 (737)283-1391
Our Address: 1942 W Gray St Houston, TX 77019